Ratical Pest Solutions LLC

Effective Date: 7/1/2026

Ratical Pest Solutions LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide high‑quality pest control and rodent‑exclusion services. The types of information we may collect include:

Personal Information:
Name, address, email, phone number, service location, and any details you provide when requesting service or contacting us.
Service Information:
Details about your pest concerns, property conditions, service history, and technician notes.
Payment Information:
If payments are processed online or electronically, we may collect billing details through secure third‑party processors. We do not store full credit card numbers.
Automatically Collected Information:
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referral sources

2. How We Use Your Information

We use collected information to:

Provide pest control and rodent‑exclusion services
Schedule appointments and communicate with you
Send service reminders, updates, and follow‑up messages
Improve our website, services, and customer experience
Maintain internal records and comply with legal obligations
Deliver marketing or educational content (you may opt out anytime)

3. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

Improve site performance
Analyze visitor behavior
Support advertising and retargeting
Remember your preferences

You can disable cookies through your browser settings, but some features may not function properly.

4. Analytics & Third‑Party Tools

We may use third‑party services such as:

Google Analytics
Meta/Facebook tracking tools
Website performance tools

These services may collect data about your interactions with our site. They operate under their own privacy policies.

5. How We Share Information

We do not sell your personal information.

We may share information only with:

Trusted service providers assisting with scheduling, payment processing, analytics, or website hosting
Technicians and staff who need information to perform services
Legal authorities when required by law
Marketing platforms used solely to communicate with you (e.g., email or SMS providers)

All third‑party partners are required to protect your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we work to ensure your data is handled responsibly and protected against unauthorized access.

7. Children’s Privacy

Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn that such information has been collected, we will delete it promptly.

8. Your Choices & Rights

You may:

Request access to the information we have about you
Ask us to update or correct your information
Request deletion of your information where legally permitted
Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

9. Links to Other Websites

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent revision. Continued use of our website or services means you accept any updated terms.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Ratical Pest Solutions LLC
Email: info@raticalpest.com
Phone: 941-254-1051
Website: www.raticalpest.com